1. This is an Apollo Pharmacy E-Healing Card and is only accepted at Apollo Pharmacy retail outlets and not applicable at Apollo 24/7 on Web / 247 App, Apollo Pharmacy website or Hospital Based Pharmacies.

2. Customer can redeem only 2 (Two) e-cards / day at the participating Apollo Pharmacy retail outlets.

3. The person who has the Apollo Pharmacy E-Healing Card is deemed to be the beneficiary. 

4. Apollo Pharmacy is not responsible if the Gift Card is lost, stolen, or used without permission.

5. Request the cashier to use Billing Code (6619 E-Healing Card) to redeem this 16-digit Card No and its Pin No. Call Apollo Pharmacy Customer Care 1860 500 0101 for any issues while redeeming. 

6. Queries while redemption only should be directed to Apollo customer care (1860 500 0101). For further issues, customers must contact the issuer, whose details should be mentioned on the voucher or card.

7. This is a One-time use E-Healing Card with an expiration date.

8. No credit note / refund for the unused balance amount of the E-Healing Card will be given. Any such unused balance amount shall stand lapsed automatically. 

9. E-Healing Card validity is decided by the issuer.

10. Apollo Pharmacy E-Healing Card cannot be revalidated once expired or cancelled under any situations.

11. Any dispute related to the E-Healing Card should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Hyderabad shall have the exclusive jurisdiction.

12. Apollo Pharmacy reserves the right to withdraw/ modify E-Healing Card scheme/offer before the completion of validity period without any notice or liability at its sole discretion.

13. This card can only be redeemed on Pharma/ Medicines/ and is not applicable on FMCG, DPCO, Surgical & Apollo Brands.

14. Offers such as SSO, Value Deals, Monthly offers & Other Offers on Any FMCG, Apollo Brands, Surgical, Ayurvedic, and Holland & Barrett are not applicable.

15. Apollo E-Gift Card is not valid for doctor consultations, lab tests or health checks.

16. Once Apollo Pharmacy E-Healing Card has been billed, items purchased with it cannot be returned or exchanged.

17. No Health Credits will be awarded on Voucher/ Gift card transactions.

18. Billing should not be clubbed with Health credit, Card or Wallet. Any additional value above the voucher value should be paid in cash only.